Description de l'offre
JOB ADVERT Viana’s Home Ltd is a resort company that offers services such as; lodging, gaming, restauration, and recreation within the neighbourhood of Nkoa-bang, Yaounde-Cameroon. She seeks therefore services of a General Manager. The job description of the General Manager of Viana’s Home encompasses a wide range of responsibilities aimed at overseeing all aspects of Viana’s Home’s operations and ensuring its overall success. Key duties and responsibilities include: Strategic Planning and Leadership: Develop and implement Viana’s Home's overall strategic vision, goals, and objectives in alignment with the company's mission and values. Provide strong leadership and direction to the management team and staff to achieve organizational goals. Financial Management: Oversee all financial aspects of Viana’s Home, including budgeting, forecasting, revenue management, cost control, financial reporting, and profitability analysis. Ensure Viana’s Home operates within budget and achieves financial targets. Operational Oversight: Direct and oversee all Viana’s Home operations, including front desk, housekeeping, food and beverage, sales and marketing, maintenance, human resources, and administrative functions. Monitor performance metrics and operational efficiency to drive continuous improvement. Guest Experience and Quality Assurance: Maintain high standards of guest service, satisfaction, and experience by ensuring the delivery of exceptional hospitality services, amenities, and facilities. Implement quality assurance programs and standards to uphold Viana’s Home's reputation and ratings. Sales and Marketing Strategy: Develop and execute sales and marketing strategies to drive revenue growth, increase occupancy rates, and maximize profitability. Identify market trends, target audiences, and competitive positioning to attract and retain guests. Revenue Optimization: Implement revenue management strategies and pricing tactics to maximize revenue per available room (RevPAR) and overall profitability. Monitor market demand, adjust pricing strategies, and optimize inventory distribution channels. Human Resources Management: Recruit, train, and develop a competent and motivated workforce. Foster a positive work culture, employee engagement, and teamwork. Establish clear expectations, performance standards, …