Description de l'offre
JOB ADVERT Job Title: Virtual Assistant - Export Parts Store Job Summary: We are seeking a proactive and detail-oriented Virtual Assistant to join our team at Export Parts Store, an export parts store specializing in the sale parts, e.g., automotive, industrial, electronic. As a Virtual Assistant, you will play a crucial role in supporting the day-to-day operations of our export business, ensuring smooth communication, efficient processes, and exceptional customer service. Responsibilities: Communication and Coordination: Manage and respond to emails, inquiries, and communication from international clients, suppliers, and partners. Coordinate with shipping carriers, customs agents, and freight forwarders to ensure timely and accurate delivery of parts. Order Processing: Process and track customer orders, ensuring accuracy and timely fulfillment. Assist customers with order-related inquiries and provide excellent customer service. Documentation and Compliance: Prepare and maintain export documentation, including commercial invoices, packing lists, and shipping labels. Ensure compliance with international trade regulations and requirements. Market Research: Conduct market research to identify potential suppliers, customers, and market trends. Stay informed about industry developments and competitors. Data Management: Maintain and update product catalogs, pricing information, and inventory levels. Generate reports and analyze data to support decision-making processes. Administrative Support: Provide general administrative support, including scheduling appointments, managing calendars, and organizing meetings. Qualifications: Proven 5 years’ experience as a Virtual Assistant or in a similar administrative role. Familiarity with export processes, international shipping, and customs regulations. Excellent communication skills, both written and verbal. Strong organizational and multitasking abilities. Proficient in using communication tools, project management software, and Microsoft Office Suite. Detail-oriented with a commitment to accuracy and thoroughness. Ability to work independently and collaboratively in a remote team environment. Education and Experience: Bachelor's degree Previous experience in export operations, logistics, or related fields is a plus. Work Environment: This is a remote position, and the successful …